The issue has been resolved. Our engineers are still monitoring our systems to assure the situation is completely mitigated.
Posted Apr 04, 2018 - 13:48 CEST
Update
Our engineers are still working on the issue. We will publish the next status update at the latest on 2018-04-05 10:00 CEST.
Posted Apr 04, 2018 - 09:49 CEST
Update
Our engineers are still working on the issue. We will publish the next status update at the latest on 2018-04-04 10:00 CEST.
Posted Apr 03, 2018 - 15:21 CEST
Investigating
A subset of our users are currently experiencing latency with notifications to mobile devices, e. g. for TeamViewer chat messages. For some of our users it might also not be possible wake up your mobile devices via TeamViewer. TeamViewer sessions itself are not affected. Our engineers have not yet fully confirmed the underlying root cause. We will publish the next status update at the latest in 120 minutes.