Resetting forgotten passwords not working at the moment

Incident Report for TeamViewer

Resolved

All systems are back to normal.

Posted Jun 15, 2018 - 17:40 CEST

Identified

During routine maintenance work, a system component could not be reinitialized as expected. Therefore, some of our customers may experience difficulties when trying to reset forgotten passwords. Our team identified the root cause and currently works on resolving the issue. We will publish the next status update at the latest in 24 hours.

Posted Jun 13, 2018 - 15:54 CEST

This incident affected: TeamViewer Services.