Connectivity issue

Incident Report for TeamViewer

Resolved

This incident has been resolved.

Posted Aug 23, 2018 - 18:20 CEST

Monitoring

The issue has been resolved. Our engineers are still monitoring our systems to assure the situation is completely mitigated.

Posted Aug 23, 2018 - 15:59 CEST

Identified

Our users are currently experiencing latency or errors when accessing our services. Our engineers identified a preliminary root cause and are trying to mitigate the issue. We will publish the next status update at the latest in 60 minutes.

Posted Aug 23, 2018 - 15:11 CEST

This incident affected: TeamViewer Services, Management Console, and API.