Resolved -
All our systems are now back online and functional.
Nov 8, 18:02 CET
Monitoring -
Everything is back online and running. Still - we are monitoring the services.
Nov 8, 17:02 CET
Update -
Dear users and customers. Connections to devices and through your Computer & Contact list has been restored again. We are now working on getting the full TeamViewer experience with Chat, Management Console and New Account creation back online. We are on it, further update to come.
Nov 8, 16:07 CET
Update -
We are still facing connectivity issues. Next update will follow soon.
Nov 8, 15:50 CET
Update -
Dear users and customers. Connections to existing as well as new devices with ID´s and through your Computer & Contact list has been restored. We are now working on getting the full TeamViewer experience with Chat, Management Console and New Account creation back online. We are on it, further update to come.
Nov 8, 15:22 CET
Update -
UPDATE: The connectivity issue has been partially mitigated and we see more and more users being able to work again. We keep on working to get everyone back online as soon as possible
Nov 8, 14:54 CET
Update -
Dear Users and Customers. Approximately 30 minutes ago we started to get our services progressively online for account login and establishing connections. Thanks much for you continued patience. Update to come.
Nov 8, 14:17 CET
Update -
We are getting back progressively online.
Nov 8, 13:47 CET
Identified -
The issue has been identified and we are working on putting our services progressively online again. (connection and account login)
During this time, you might still experience connectivity issues.
Nov 8, 13:20 CET
Update -
We are continuing to investigate this issue.
Nov 8, 12:19 CET
Update -
We are continuing to investigate this issue.
Nov 8, 11:48 CET
Update -
We are continuing to investigate this issue.
Nov 8, 11:26 CET
Investigating -
Our users are currently experiencing latency or errors when connecting to their devices. Our engineers have not yet confirmed the underlying root cause. We will publish the next status update at the latest in 60 minutes.
Nov 8, 11:23 CET
