All Systems Operational

Uptime over the past 90 days. View historical uptime.
TeamViewer Services Operational
Management Console Operational
API Operational
IoT Operational
Remote Management Operational
Monitoring & Asset Management Operational
Backup Operational
Endpoint Protection Operational
DEX Platform and Solutions Operational
DEX Federal Operational
DEX Platform – UK South 1 Operational
DEX Platform – North Europe 1 Operational
DEX Platform – West Europe 1 Operational
DEX Platform – East US 1 Operational
DEX Platform – West US 1 Operational
DEX Platform – West US 2 Operational
DEX Platform – Canada Central 1 Operational
DEX Solutions – EU West 1 Operational
DEX Solutions – US East 1 Operational
DEX Solutions – CA Central 1 Operational
DEX Solutions West US 2 Operational
1E Client Updates Operational
DEX On Premises Platform Updates Operational
Website Operational
TeamViewer Community Operational
Customer Portal Operational
Phone System Operational
TeamViewer Ticketsystem Operational
TeamViewer AI Operational
TeamViewer AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Remote & Tensor : Scheduled Maintenance Oct 31, 2026 20:00-23:00 CET

We will perform scheduled maintenance on TeamViewer’s core systems on October 31, from 08:00 PM to 11:00 PM ( CET ).

During this time, some TeamViewer services may be temporarily unavailable. Running TeamViewer sessions are not affected.
Posted on Oct 20, 2026 - 16:31 CEST

Oct 20, 2026

DEX Platform Intelligence, Insights not generated for 11 days
Resolved - Following the update made on the platform we can confirm that Insights are now appearing,
Oct 20, 19:34 CEST
Update - We are continuing to investigate this issue.
Oct 20, 19:24 CEST
Investigating - We are investigating reports that Insights within intelligence have not been generated for 11 days.
We have implemented a change. We are continuing to monitor the situation.
Oct 20, 19:21 CEST

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

Remote & Tensor : WebAPI unavailable
Resolved - On 11 October, we experienced an issue affecting WebAPI services from 07:00 to 11:50 CEST.
Oct 11, 07:00 CEST

Oct 10, 2026

No incidents reported.

Oct 9, 2026

DEX Solutions 26.10 Upgrade | EU West 1
Completed - The scheduled maintenance has been completed.
Oct 9, 07:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 05:30 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

For your region, this maintenance will be between 3:30 UTC and 5:30 UTC

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-10-release-notes.htm
Oct 3, 23:36 CEST

Oct 8, 2026

DEX Platform Scheduled Hotfix 26.10 West Europe
Completed - The scheduled maintenance has been completed.
Oct 8, 20:23 CEST
Verifying - Verification is currently underway for the maintenance items.
Oct 8, 19:49 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 19:43 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.
Oct 8, 19:41 CEST
DEX Solutions 26.10 Upgrade | US East 1
Completed - The scheduled maintenance has been completed.
Oct 8, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 13:01 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

For your region, this maintenance will be between 11:00 UTC and 13:00 UTC

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-10-release-notes.htm
Oct 3, 23:34 CEST
DEX Platform 26.10 Upgrade | East US 1
Completed - The scheduled maintenance has been completed.
Oct 8, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 10:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 8:00 UTC and 11:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
[https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-10-release-notes.htm
Oct 3, 23:29 CEST
DEX Platform 26.10 Upgrade | West US 2
Completed - The scheduled maintenance has been completed.
Oct 8, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 7:00 UTC and 10:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-10-release-notes.htm
Oct 3, 23:27 CEST

Oct 7, 2026

DEX Platform 26.10 Upgrade | UK South 1
Completed - The scheduled maintenance has been completed.
Oct 7, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 18:00 UTC and 21:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-10-release-notes.htm
Oct 3, 23:26 CEST
DEX Platform 26.10 Upgrade | West US 1
Completed - The scheduled maintenance has been completed.
Oct 7, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 10:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 8:00 UTC and 11:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-10-release-notes.htm
Oct 3, 23:24 CEST

Oct 6, 2026

DEX Platform 26.10 Upgrade | North Europe 1
Completed - The scheduled maintenance has been completed.
Oct 6, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 17:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 15:00 UTC and 18:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-10-release-notes.htm
Oct 3, 23:22 CEST
DEX Platform Scheduled Hotfix 26.10.1 Canada Central and West Europe
Completed - The scheduled maintenance has been completed.
Oct 6, 16:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 15:05 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.
Oct 6, 15:03 CEST
DEX Solutions 26.10 Upgrade | CA Central 1
Completed - The scheduled maintenance has been completed.
Oct 6, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 14:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

For your region, this maintenance will be between 12:00 UTC and 14:00 UTC

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-10-release-notes.htm
Oct 3, 23:33 CEST
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