Degraded Performance - Managed devices
Identified - A subset of our users are currently experiencing technical issues with managed devices visibility. Our engineers are working on the issue. We will update our status page with new information as soon as possible.
Apr 28, 2026 - 07:46 CEST
Uptime over the past 90 days. View historical uptime.
TeamViewer Services Degraded Performance
90 days ago
99.94 % uptime
Today
Management Console Degraded Performance
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
IoT Operational
90 days ago
100.0 % uptime
Today
Remote Management Operational
90 days ago
100.0 % uptime
Today
Monitoring & Asset Management Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Endpoint Protection Operational
90 days ago
100.0 % uptime
Today
DEX Platform and Solutions Operational
90 days ago
99.99 % uptime
Today
DEX Platform – UK South 1 Operational
90 days ago
99.94 % uptime
Today
DEX Platform – North Europe 1 Operational
90 days ago
100.0 % uptime
Today
DEX Platform – West Europe 1 Operational
90 days ago
100.0 % uptime
Today
DEX Platform – East US 1 Operational
90 days ago
100.0 % uptime
Today
DEX Platform – West US 1 Operational
90 days ago
100.0 % uptime
Today
DEX Platform – Canada Central 1 Operational
90 days ago
100.0 % uptime
Today
DEX Solutions – EU West 1 Operational
90 days ago
100.0 % uptime
Today
DEX Solutions – US East 1 Operational
90 days ago
100.0 % uptime
Today
DEX Solutions – CA Central 1 Operational
90 days ago
100.0 % uptime
Today
1E Client Updates Operational
DEX On Premises Platform Updates Operational
Website Operational
90 days ago
100.0 % uptime
Today
TeamViewer Community Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
TeamViewer Ticketsystem Operational
90 days ago
100.0 % uptime
Today
TeamViewer AI Operational
90 days ago
100.0 % uptime
Today
TeamViewer AI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance May 2, 2026 20:00-23:00 CEST

To help with ensuring that we provide the best service possible with the appropriate resources, we are doing a scheduled short-term maintenance on our TeamViewer core systems.
This maintenance may result in a limited availability of our services during this time-period May 02, 08:00PM - 11:00PM [CET].
Running TeamViewer sessions are not affected by limited availability during the maintenance.
Posted on Apr 23, 2026 - 18:22 CEST
Apr 28, 2026

Unresolved incident: Degraded Performance - Managed devices.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
DEX Solutions 26.4 Upgrade | EU-West-1
Completed - The scheduled maintenance has been completed.
Apr 24, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 06:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

For your region, this maintenance will be between 4:00am UTC and 6:00am UTC

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-4-release-notes.htm
Apr 17, 13:45 CEST
Apr 23, 2026
DEX Platform 26.4 Upgrade | WestEurope1
Completed - The scheduled maintenance has been completed.
Apr 23, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 19:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 5:00pm UTC and 9:00pm UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-4-release-notes.htm
Apr 17, 13:40 CEST
DEX Solutions 26.4 Upgrade | US-East-1
Completed - The scheduled maintenance has been completed.
Apr 23, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 14:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

For your region, this maintenance will be between 12:00pm UTC and 2:00pm UTC

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-4-release-notes.htm
Apr 17, 13:43 CEST
DEX Platform 26.4 Upgrade | EastUS1
Completed - The scheduled maintenance has been completed.
Apr 23, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 10:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 8:00am UTC and 12:00pm UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-4-release-notes.htm
Apr 17, 13:38 CEST
DEX Connectivity issue - UK South 1
Resolved - The issue with the Switches and DEX client connections for UK South 1 has been resolved.
Apr 23, 09:50 CEST
Update - We are continuing to monitor for any further issues.
Apr 23, 09:34 CEST
Monitoring - We have identified the cause of the issue and applied a fix. Client connections are now restored, and we are closely monitoring to ensure stability.
Apr 23, 09:14 CEST
Investigating - A subset of our clients are currently experiencing a connectivity issue when accessing our DEX services.
Our engineers have not yet confirmed the underlying root cause and they are working on the identification.
We will update our status page with new information as soon as possible.
Apr 23, 08:20 CEST
DEX Platform 26.4 Upgrade | UKSouth1
Completed - The scheduled maintenance has been completed.
Apr 23, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 20:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 6:00pm UTC and 10:00pm UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-4-release-notes.htm
Apr 17, 13:36 CEST
Apr 22, 2026
DEX Platform 26.4 Upgrade | WestUS1
Completed - The scheduled maintenance has been completed.
Apr 22, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 10:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 8:00am UTC and 12:00pm UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-4-release-notes.htm
Apr 17, 13:33 CEST
Apr 21, 2026
DEX Platform 26.4 Upgrade | NorthEurope1
Completed - The scheduled maintenance has been completed.
Apr 21, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 13:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 11:00am UTC and 3:00pm UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-4-release-notes.htm
Apr 17, 13:30 CEST
DEX Solutions 26.4 Upgrade | CA-Central-1
Completed - The scheduled maintenance has been completed.
Apr 21, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 06:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

For your region, this maintenance will be between 4:00am UTC and 6:00am UTC

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-4-release-notes.htm
Apr 17, 13:42 CEST
Apr 20, 2026
DEX Platform 26.4 Upgrade | CanadaCentral1
Completed - The scheduled maintenance has been completed.
Apr 20, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 10:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 08:00am UTC and 12:00pm UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-4-release-notes.htm
Apr 17, 13:28 CEST
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Managed devices
Resolved - This incident has been resolved.
Apr 17, 11:56 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 11:18 CEST
Investigating - We are currently investigating an issue that causes managed devices to be missing from the device list.
Apr 17, 10:53 CEST
Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

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