TeamViewer Status

DEX PLATFORM. Inventory Software pages not loading

Identified - We have identified the issue and a fix is currently being implemented. Please note there may be temporary disruptions to service and to 1E client connectivity during the fix window.
Jul 17, 2026 - 16:05 CEST

Investigating - We are currently experiencing an intermittent issue affecting the Normalized, Unmatched, and Software inventory pages within Inventory Insights. When loading these pages, a "No Data" message may be displayed.

Our engineering team is actively working on a fix. We will provide a further update at 16:00 UTC.
Jul 17, 2026 - 15:12 CEST

Uptime over the past 90 days. View historical uptime.

TeamViewer Services Operational

90 days ago

100.0 % uptime

Today

Management Console Operational

90 days ago

100.0 % uptime

Today

API Operational

90 days ago

100.0 % uptime

Today

IoT Operational

90 days ago

100.0 % uptime

Today

Remote Management Operational

90 days ago

100.0 % uptime

Today

Monitoring & Asset Management Operational

90 days ago

100.0 % uptime

Today

Backup Operational

90 days ago

100.0 % uptime

Today

Endpoint Protection Operational

90 days ago

100.0 % uptime

Today

DEX Platform and Solutions Partial Outage

90 days ago

99.84 % uptime

Today

DEX Platform – UK South 1 Partial Outage

90 days ago

99.67 % uptime

Today

DEX Platform – North Europe 1 Partial Outage

90 days ago

99.72 % uptime

Today

DEX Platform – West Europe 1 Partial Outage

90 days ago

99.72 % uptime

Today

DEX Platform – East US 1 Partial Outage

90 days ago

99.72 % uptime

Today

DEX Platform – West US 1 Partial Outage

90 days ago

99.72 % uptime

Today

DEX Platform – Canada Central 1 Partial Outage

90 days ago

99.72 % uptime

Today

DEX Solutions – EU West 1 Operational

90 days ago

100.0 % uptime

Today

DEX Solutions – US East 1 Operational

90 days ago

100.0 % uptime

Today

DEX Solutions – CA Central 1 Operational

90 days ago

100.0 % uptime

Today

1E Client Updates Operational

DEX On Premises Platform Updates Operational

DEX Platform West US 2 Operational

90 days ago

100.0 % uptime

Today

DEX Solutions West US 2 Operational

90 days ago

100.0 % uptime

Today

Website Operational

90 days ago

100.0 % uptime

Today

TeamViewer Community Operational

90 days ago

99.97 % uptime

Today

Customer Portal Operational

90 days ago

100.0 % uptime

Today

Phone System Operational

90 days ago

100.0 % uptime

Today

TeamViewer Ticketsystem Operational

90 days ago

100.0 % uptime

Today

TeamViewer AI Operational

90 days ago

100.0 % uptime

Today

TeamViewer AI Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

DEX Platform Scheduled Hotfix | All Regions Jul `17`, `2026` `16:04`-`18:04` CEST

We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.
Posted on Jul 17, 2026 - 16:03 CEST

Past Incidents

Jul 18, 2026

No incidents reported today.

Jul 17, 2026

Unresolved incident: DEX PLATFORM. Inventory Software pages not loading.

Jul 16, 2026

DEX Platform 26.7 Upgrade | West Europe 1

Completed - The scheduled maintenance has been completed.
Jul 16, 22:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 19:00 CEST

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 17:00 UTC and 20:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-7-release-notes.htm
Jul 11, 14:07 CEST

DEX Platform Scheduled Hotfix | All regions excluding WEST EUROPE1

Completed - The scheduled maintenance has been completed.
Jul 16, 16:05 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 15:05 CEST

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.
Jul 16, 15:04 CEST

DEX Solutions 26.7 Upgrade | US East 1

Completed - The scheduled maintenance has been completed.
Jul 16, 15:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 13:02 CEST

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

For your region, this maintenance will be between 11:00 UTC and 13:00 UTC

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-7-release-notes.htm
Jul 11, 14:11 CEST

DEX Platform 26.7 Upgrade | East US 1

Completed - The scheduled maintenance has been completed.
Jul 16, 13:01 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 10:00 CEST

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 8:00 UTC and 11:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-7-release-notes.htm
Jul 11, 14:06 CEST

DEX Platform 26.7 Upgrade | Canada Central 1

Completed - The scheduled maintenance has been completed.
Jul 16, 13:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 09:00 CEST

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 7:00 UTC and 11:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-7-release-notes.htm
Jul 11, 13:57 CEST

Jul 15, 2026

DEX Platform 26.7 Upgrade | UK South 1

Completed - The scheduled maintenance has been completed.
Jul 15, 23:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 20:00 CEST

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 18:00 UTC and 21:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-7-release-notes.htm
Jul 11, 14:04 CEST

DEX Platform 26.7 Upgrade | West US 1

Completed - The scheduled maintenance has been completed.
Jul 15, 13:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 10:00 CEST

DEX Solutions 26.7 Upgrade | EU West 1

Completed - The scheduled maintenance has been completed.
Jul 15, 07:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 05:30 CEST

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

For your region, this maintenance will be between 3:30 UTC and 5:30 UTC

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-7-release-notes.htm
Jul 11, 14:10 CEST

Jul 14, 2026

DEX Platform 26.7 Upgrade | North Europe 1

Completed - The scheduled maintenance has been completed.
Jul 14, 20:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 17:00 CEST

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 15:00 UTC and 18:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-7-release-notes.htm
Jul 11, 14:00 CEST

DEX Solutions 26.7 Upgrade | CA Central 1

Completed - The scheduled maintenance has been completed.
Jul 14, 16:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 14:00 CEST

Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

For your region, this maintenance will be between 12:00 UTC and 14:00 UTC

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-7-release-notes.htm
Jul 11, 14:09 CEST

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Related

Scheduled Maintenance

DEX Platform Scheduled Hotfix | All Regions Jul 17, 2026 16:04-18:04 CEST

Past Incidents

DEX Platform Scheduled Hotfix | All Regions Jul `17`, `2026` `16:04`-`18:04` CEST