All Systems Operational

Uptime over the past 90 days. View historical uptime.
TeamViewer Services Operational
90 days ago
99.94 % uptime
Today
Management Console Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
IoT Operational
90 days ago
100.0 % uptime
Today
Remote Management Operational
90 days ago
100.0 % uptime
Today
Monitoring & Asset Management Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Endpoint Protection Operational
90 days ago
100.0 % uptime
Today
DEX Platform and Solutions Operational
90 days ago
99.99 % uptime
Today
DEX Platform – UK South 1 Operational
90 days ago
99.94 % uptime
Today
DEX Platform – North Europe 1 Operational
90 days ago
100.0 % uptime
Today
DEX Platform – West Europe 1 Operational
90 days ago
100.0 % uptime
Today
DEX Platform – East US 1 Operational
90 days ago
100.0 % uptime
Today
DEX Platform – West US 1 Operational
90 days ago
100.0 % uptime
Today
DEX Platform – Canada Central 1 Operational
90 days ago
100.0 % uptime
Today
DEX Solutions – EU West 1 Operational
90 days ago
100.0 % uptime
Today
DEX Solutions – US East 1 Operational
90 days ago
100.0 % uptime
Today
DEX Solutions – CA Central 1 Operational
90 days ago
100.0 % uptime
Today
1E Client Updates Operational
DEX On Premises Platform Updates Operational
Website Operational
90 days ago
100.0 % uptime
Today
TeamViewer Community Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
TeamViewer Ticketsystem Operational
90 days ago
100.0 % uptime
Today
TeamViewer AI Operational
90 days ago
100.0 % uptime
Today
TeamViewer AI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

DEX Platform Scheduled Hotfix | EASTUS1 May 28, 2026 10:00-12:00 CEST

We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.
Posted on May 27, 2026 - 19:51 CEST

DEX Platform Scheduled Hotfix | North Europe 1 May 28, 2026 17:00-19:00 CEST

We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.
Posted on May 27, 2026 - 19:52 CEST
May 27, 2026
DEX Platform Scheduled Hotfix | All Regions
Completed - The scheduled maintenance has been completed.
May 27, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 15:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.
May 27, 14:50 CEST
May 26, 2026
Remote & Tensor Platforms - Maintenance
Completed - The scheduled maintenance has been completed.
May 26, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 08:00 CEST
Scheduled - We will perform scheduled maintenance on the Remote & Tensor platform on 26 May 2026 to further improve performance and stability.

This maintenance is part of previously communicated ongoing infrastructure and service optimizations, focused on strengthening long-term performance and reliability of administrative services.

During this time, administrative operations may experience temporary reduced responsiveness or short interruptions. We will closely monitor the maintenance and address any issues if they arise.

Thank you for your understanding as we continue to improve the reliability of our services.
May 19, 16:39 CEST
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
DEX Platform 26.5 Upgrade | West Europe 1
Completed - The scheduled maintenance has been completed.
May 21, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 19:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 17:00 UTC and 20:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-5-release-notes.htm
May 15, 23:22 CEST
DEX Platform 26.5 Upgrade | East US 1
Completed - The scheduled maintenance has been completed.
May 21, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 10:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 8:00 UTC and 11:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-5-release-notes.htm
May 15, 23:20 CEST
May 20, 2026
DEX Platform 26.5 Upgrade | UK South 1
Completed - The scheduled maintenance has been completed.
May 20, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 20:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 18:00 UTC and 21:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-5-release-notes.htm
May 15, 23:17 CEST
DEX Solutions 26.5 Upgrade | US East 1
Completed - The scheduled maintenance has been completed.
May 20, 13:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 11:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

For your region, this maintenance will be between 9:00 UTC and 11:00 UTC

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-5-release-notes.htm
May 15, 23:31 CEST
DEX Platform 26.5 Upgrade | West US 1
Completed - The scheduled maintenance has been completed.
May 20, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 10:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 8:00 UTC and 11:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-5-release-notes.htm
May 15, 23:14 CEST
May 19, 2026
DEX Platform 26.5 Upgrade | North Europe 1
Completed - The scheduled maintenance has been completed.
May 19, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 17:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 15:00 UTC and 18:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-5-release-notes.htm
May 15, 23:11 CEST
DEX Solutions 26.5 Upgrade | EU West 1
Completed - The scheduled maintenance has been completed.
May 19, 07:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 05:30 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

For your region, this maintenance will be between 3:30 UTC and 5:30 UTC

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-5-release-notes.htm
May 15, 23:27 CEST
May 18, 2026
DEX Platform 26.5 Upgrade | Canada Central 1
Completed - The scheduled maintenance has been completed.
May 18, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 10:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

For your region, this maintenance will be between 8:00 UTC and 12:00 UTC

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-5-release-notes.htm
May 15, 23:09 CEST
DEX Solutions 26.5 Upgrade | [CA Central 1
Completed - The scheduled maintenance has been completed.
May 18, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 11:00 CEST
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

For your region, this maintenance will be between 9:00 UTC and 11:00 UTC

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/dex/2026/26-5-release-notes.htm
May 15, 23:24 CEST
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
DEX Platform Scheduled Hotfix | UK South 1
Completed - The scheduled maintenance has been completed.
May 13, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 21:01 CEST
Scheduled - We will be undertaking maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.
May 13, 10:50 CEST
DEX Platform Scheduled Hotfix | North Europe 1
Completed - The scheduled maintenance has been completed.
May 13, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 20:00 CEST
Scheduled - We will be undertaking maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.
May 13, 10:49 CEST
DEX Platform Scheduled Hotfix | West Europe 1
Completed - The scheduled maintenance has been completed.
May 13, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 19:00 CEST
Scheduled - We will be undertaking maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.
May 13, 10:48 CEST
DEX Platform Scheduled Hotfix | West US 1
Completed - The scheduled maintenance has been completed.
May 13, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 14:00 CEST
Scheduled - We will be undertaking maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.
May 13, 09:53 CEST
DEX Platform Scheduled Hotfix | East US 1
Completed - The scheduled maintenance has been completed.
May 13, 14:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 12:01 CEST
Scheduled - We will be undertaking maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.
May 13, 09:52 CEST
DEX Platform Scheduled Hotfix | Canada Central 1
Completed - The scheduled maintenance has been completed.
May 13, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 10:00 CEST
Scheduled - We will be undertaking maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.
May 13, 09:51 CEST
← Incident History Powered by Atlassian Statuspage