Partial Outage

Incident Report for TeamViewer

Resolved

The issue has been resolved. Our engineers are still monitoring our systems to assure the situation is completely mitigated.
Posted Jan 29, 2018 - 10:38 CET

Identified

Our engineers identified a preliminary root cause and are trying to mitigate the issue. We will publish the next status update at the latest in 60 minutes.
Posted Jan 29, 2018 - 10:31 CET

Investigating

A subset of our users are currently experiencing latency or errors when accessing our service. Our engineers have not yet confirmed the underlying root cause. We will publish the next status update at the latest in 60 minutes.
Posted Jan 29, 2018 - 10:27 CET