Connectivity issue

Incident Report for TeamViewer

Resolved

We fixed the connectivity issue and all our systems are back online and functional.

Posted Sep 26, 2022 - 22:38 CEST

Monitoring

We fixed the issue which caused the connectivity issue and we are monitoring the results as we send partial traffic on it. It looks good so far. We will update our status page with new information as soon as possible.

Posted Sep 26, 2022 - 21:46 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 26, 2022 - 21:28 CEST

Update

We are continuing to investigate this issue.

Posted Sep 26, 2022 - 21:02 CEST

Investigating

A subset of our users are currently experiencing a connectivity issue when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

Posted Sep 26, 2022 - 20:04 CEST

This incident affected: TeamViewer Services.