Degraded Performance

Incident Report for TeamViewer

Resolved

This incident has been resolved.
Posted Jan 27, 2023 - 22:32 CET

Update

A fix has been implemented and we are monitoring the results.
Posted Jan 27, 2023 - 22:03 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 27, 2023 - 22:03 CET

Update

We are continuing to work on a fix for this issue.
Posted Jan 27, 2023 - 20:55 CET

Update

We are continuing to work on a fix for this issue.
Posted Jan 27, 2023 - 19:33 CET

Update

We are continuing to work on a fix for this issue.
Posted Jan 27, 2023 - 19:31 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 27, 2023 - 18:51 CET

Investigating

A subset of our users are currently experiencing latency when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Posted Jan 27, 2023 - 18:35 CET
This incident affected: TeamViewer Services and Management Console.