We fixed the connectivity issue and all our systems are back online and functional.
Posted Sep 17, 2020 - 09:54 CEST
Monitoring
We fixed the issue which caused the connectivity issue and we are monitoring the results as we send partial traffic on it. It looks good so far. We will update our status page with new information as soon as possible.
Posted Sep 17, 2020 - 09:28 CEST
Identified
Our engineers identified the underlying root cause for a connectivity issue and are working on the resolution. We will update our status page with new information as soon as possible.
Posted Sep 17, 2020 - 09:17 CEST
Update
We are still investigating and working on the identification. We will update our status page with new information as soon as possible.
Posted Sep 17, 2020 - 08:59 CEST
Investigating
A subset of our users is currently experiencing latency when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Posted Sep 17, 2020 - 08:27 CEST
This incident affected: TeamViewer Services and Management Console.