Connectivity issue

Incident Report for TeamViewer

Resolved

This incident has been resolved.
Posted Mar 27, 2020 - 12:50 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 27, 2020 - 12:33 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 27, 2020 - 12:30 CET

Investigating

Our users are currently experiencing latency or errors when accessing our TeamViewer services. Our engineers have not yet confirmed the underlying root cause. We will publish the next status update at the latest in 60 minutes.
New connections are impacted. Existing ones are not.
Posted Mar 27, 2020 - 12:25 CET
This incident affected: TeamViewer Services.
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