Connectivity Issue

Incident Report for TeamViewer

Resolved

This incident has been resolved.
Posted Aug 21, 2018 - 14:37 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 21, 2018 - 14:06 CEST

Update

We are still continuing to investigate this issue.
Posted Aug 21, 2018 - 11:34 CEST

Update

We are still continuing to investigate this issue.
Posted Aug 21, 2018 - 10:36 CEST

Update

We are continuing to investigate this issue.
Posted Aug 21, 2018 - 09:09 CEST

Investigating

A subset of our users are currently experiencing latency when accessing our service. Our engineers have not yet confirmed the underlying root cause. We will publish the next status update at the latest in 60 minutes.
Posted Aug 21, 2018 - 09:06 CEST
This incident affected: TeamViewer Services, Management Console, API, and Website.