Phone system issues

Incident Report for TeamViewer

Resolved

This incident has been resolved.
Posted Jan 25, 2021 - 16:11 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 25, 2021 - 15:28 CET

Update

We are still in contact with third parties for the resolution.
Posted Jan 25, 2021 - 14:14 CET

Update

We are still in contact with third parties and waiting for the resolution.
Posted Jan 25, 2021 - 13:12 CET

Update

Update from the original incident message to better reflect the situation about the countrywide issue.
Posted Jan 25, 2021 - 12:22 CET

Identified

We are currently having issues to place or receive international calls.
As this is a countrywide issue impacting whole Germany, we are dependent on third parties for the resolution. If you require immediate assistance, please create a ticket in our support page (support.teamviewer.com).
We will update our status page with new information as soon as possible.
Posted Jan 25, 2021 - 11:37 CET
This incident affected: Phone System.
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