Connectivity issues

Incident Report for TeamViewer

Resolved

This incident has been resolved.
Posted Apr 27, 2022 - 19:39 CEST

Update

The radius of the issue with managed devices has been limited for only a portion of devices. Our engineers are constantly working on drilling down this and implementing the final fix. We will provide an update as soon as possible.
Posted Apr 27, 2022 - 08:40 CEST

Update

Our engineers are working on implementing a fix for the current issue with the managed devices and we will update our status page with new information as soon as possible.
Posted Apr 26, 2022 - 15:45 CEST

Update

Our engineers are still working on the current issue and we will update our status page with new information as soon as possible.
Posted Apr 26, 2022 - 11:07 CEST

Identified

Our engineers identified the underlying root cause for a connectivity issues with our managed devices and are working on the resolution. We will update our status page with new information as soon as possible.
Posted Apr 26, 2022 - 09:36 CEST

Investigating

A subset of our users are currently experiencing a connectivity issues with our managed devices in the partner list. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Posted Apr 26, 2022 - 08:40 CEST
This incident affected: TeamViewer Services.