Connectivity issue

Incident Report for TeamViewer

Resolved

This incident has been resolved.
Posted May 12, 2025 - 05:40 CEST

Update

We are continuing to monitor for any further issues.
Posted May 12, 2025 - 04:44 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 12, 2025 - 04:20 CEST

Update

We are continuing to investigate this issue.
Posted May 12, 2025 - 03:24 CEST

Update

We are continuing to investigate this issue.
Posted May 12, 2025 - 03:22 CEST

Investigating

A subset of our users are currently experiencing a connectivity issue when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Posted May 12, 2025 - 03:20 CEST
This incident affected: TeamViewer Services, Management Console, IoT, and Monitoring & Asset Management.
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