Device groups issue

Incident Report for TeamViewer

Resolved

This incident has been resolved.
Posted Dec 05, 2024 - 13:50 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 05, 2024 - 13:30 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 05, 2024 - 13:21 CET

Investigating

A subset of users experience issues with device groups not appearing or missing devices in the groups.
Posted Dec 05, 2024 - 13:01 CET
This incident affected: TeamViewer Services and Management Console.