A fix has been implemented and we are monitoring the results.
Posted Oct 17, 2022 - 17:36 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 17, 2022 - 17:11 CEST
Investigating
New investigation - A subset of our users are currently experiencing a connectivity issue when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Posted Oct 17, 2022 - 16:28 CEST
Monitoring
We fixed the issue which caused the degraded performance and we are monitoring the results as we send partial traffic on it. It looks good so far. We will update our status page with new information as soon as possible.
Posted Oct 17, 2022 - 15:27 CEST
Identified
Our engineers identified the underlying root cause for the degraded performance with starting of the TeamViewer clients and are working on the resolution. We will update our status page with new information as soon as possible.