Issues with TeamViewer Components

Incident Report for TeamViewer

Resolved

This incident has been resolved.

Posted May 23, 2024 - 16:30 CEST

Monitoring

The issue has been addressed and we are monitoring the systems to guarantee the service.

Posted May 23, 2024 - 15:00 CEST

Update

Services should be back to normal, but initial connection to the TeamViewer network may be slow.

Posted May 23, 2024 - 14:41 CEST

Identified

We´ve applied measures and are recovering slowly. We monitor and apply further measures to mitigate the remaining impact.

Posted May 23, 2024 - 13:12 CEST

Investigating

We identified an issue that has impact to our services and are applying measures to restore service.

Posted May 23, 2024 - 11:50 CEST

This incident affected: TeamViewer Services, Management Console, API, IoT, Monitoring & Asset Management, Web Monitoring, Backup, and Endpoint Protection.