Degraded Performance

Incident Report for TeamViewer

Resolved

This incident has been resolved.

Posted Jul 09, 2019 - 13:47 CEST

Update

We are continuing to monitor for any further issues.

Posted Jul 09, 2019 - 13:47 CEST

Monitoring

We fixed the issue which caused the degraded performance and we are monitoring the results as we send partial traffic on it. It looks good so far. We will update our status page with new information as soon as possible.

Posted Jul 09, 2019 - 13:08 CEST

Investigating

A subset of our users are currently experiencing latency when accessing our Services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

Posted Jul 09, 2019 - 12:14 CEST

This incident affected: Management Console.