Device groups and groups issue for some users

Incident Report for TeamViewer

Resolved

This incident has been resolved.
Posted Mar 25, 2025 - 14:35 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 25, 2025 - 13:23 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 25, 2025 - 13:21 CET

Investigating

A subset of users are having issues with the devices and contacts in device groups and groups.
Posted Mar 25, 2025 - 13:07 CET
This incident affected: TeamViewer Services and Management Console.