Connectivity issue

Incident Report for TeamViewer

Resolved

This incident has been resolved.

Posted Mar 22, 2021 - 11:21 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 22, 2021 - 10:14 CET

Investigating

A subset of our users are currently experiencing a connectivity issue when accessing our services.
Our engineers have not yet confirmed the underlying root cause and they are working on the identification.
New connections are not possible. Existing ones are not impacted.
We will update our status page with new information as soon as possible.

Posted Mar 22, 2021 - 09:57 CET

This incident affected: TeamViewer Services and Management Console.