Connectivity issue

Incident Report for TeamViewer

Resolved

This incident has been resolved.

Posted Nov 14, 2023 - 17:19 CET

Monitoring

The connectivity issue appears to be fixed and we are monitoring the results as we send partial traffic on it. It looks good so far. We will update our status page with new information as soon as possible.

Posted Nov 14, 2023 - 07:45 CET

Update

We are diligently conducting further investigations into this matter.

Posted Nov 13, 2023 - 18:35 CET

Investigating

A subset of our users are currently experiencing a connectivity issue when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

Posted Nov 13, 2023 - 05:33 CET

This incident affected: TeamViewer Services.