Degraded Performance - Remote Management Backup

Incident Report for TeamViewer

Resolved

We fixed the degraded performance and all our Remote Management Backup systems are back online and functional.
Posted Sep 09, 2019 - 12:15 CEST

Monitoring

We fixed the issue which caused the degraded performance and we are monitoring the results as we send partial traffic on it. It looks good so far. We will update our status page with new information as soon as possible.
Posted Sep 09, 2019 - 12:08 CEST

Investigating

A subset of our users are currently experiencing latency when accessing our Remote Management Backup services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Posted Sep 09, 2019 - 11:35 CEST
This incident affected: Backup.
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