Outage on TeamViewer Services

Incident Report for TeamViewer

Resolved

This incident has been resolved.
Posted May 02, 2025 - 18:44 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 02, 2025 - 18:06 CEST

Identified

We are continuing to work on a fix for this issue.
Posted May 02, 2025 - 18:05 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 02, 2025 - 18:04 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted May 02, 2025 - 17:59 CEST

Investigating

We are currently facing an issue with all our Services. We are investigating the issue.
Posted May 02, 2025 - 17:12 CEST
This incident affected: TeamViewer Services, Management Console, API, IoT, Monitoring & Asset Management, Backup, Endpoint Protection, Website, TeamViewer Community, Customer Portal, Phone System, and TeamViewer Ticketsystem.