Degraded Performance

Incident Report for TeamViewer

Resolved

This incident has been resolved.

Posted Mar 30, 2023 - 18:54 CEST

Update

A fix has been implemented and we are monitoring the results.

Posted Mar 30, 2023 - 18:12 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 30, 2023 - 18:10 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 30, 2023 - 16:53 CEST

Update

We are continuing to investigate this issue.

Posted Mar 30, 2023 - 16:47 CEST

Investigating

A subset of our users are currently experiencing a short product disruption for their Tensor licenses. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

Posted Mar 30, 2023 - 16:45 CEST

This incident affected: TeamViewer Services.