We fixed the connectivity issue and all our systems are back online and functional.
Posted Apr 09, 2019 - 10:15 CEST
Monitoring
We fixed the issue which caused the degraded performance and we are monitoring the results as we send partial traffic on it. It looks good so far. We will update our status page with new information as soon as possible.
Posted Apr 09, 2019 - 09:56 CEST
Update
A subset of our users are currently experiencing latency when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Posted Apr 09, 2019 - 09:27 CEST
Investigating
A subset of our users are currently experiencing latency when accessing our services.
Posted Apr 09, 2019 - 09:24 CEST
This incident affected: TeamViewer Services, Management Console, and API.